STRESS RELATED ISSUES FOR CONTROLLERS

• Abusive/threatening callers
• Caller known (close friend or relative) to the Controller
• Reduction in resources (i.e. particularly busy period, lack of crews available?)
• Alone on duty
• CI criteria outlined below

Upcoming Event

Friday 29th january 2010

Also See:

• What is CIS?
• Post Traumatic Stress
• Some Related Issues for Controllers
• Some Stress Related Diseases
• Nature of Critical Incidents

Links

• Health Service Executive
• International Critical Incident Stress Foundation
• National Ambulance Services College
• Pre-Hospital Emergency Care Council
• Association of Ambulance Personnel
• European Society for Traumatic Stress Studies

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